Privacy Policy

1. Data Controller

The Data Controller is:

TECNA Group S.r.l.
Registered office: Via Principe Amedeo 146 – 74123 Taranto (TA) ITALY
VAT No. / Tax Code: IT02130670736
E-mail: info@tecnaonline.com

For any request concerning the processing of personal data, users may contact the Data Controller using the contact details provided above.


2. Types of personal data processed

Through this website, TECNA Group may process the following categories of personal data.

Browsing data

The IT systems and software procedures used to operate this website may acquire certain personal data as part of their normal functioning. This information is not collected to identify users directly, but may allow identification through processing and association with data held by third parties.

This category includes, for example, IP addresses, browser type, operating system, domain names of the devices used, time of request, pages visited and other parameters relating to the user’s operating system and IT environment.

Data voluntarily provided by the user

This includes personal data entered by the user in contact forms, request forms or other interactive areas of the website, such as:

name, surname, company name, job title, e-mail address, telephone number, country, message content, area of interest, product category or service requested.

Data relating to commercial or technical enquiries

When users submit requests for quotations, technical support, product information or commercial contacts, TECNA Group may process information relating to the company represented by the user, professional role, market of reference and technical or application requirements communicated by the user.

Data collected through cookies and similar technologies

The website may use technical cookies and, subject to consent where required, analytics, functional, advertising or profiling cookies. The use of cookies is governed by the dedicated Cookie Policy.


3. Purposes and legal basis of processing

Personal data may be processed for the following purposes.

Website browsing and operation

To allow proper access to and use of the website, ensure system security, prevent unlawful or harmful activities and obtain anonymous or aggregated statistical information on website usage.

Legal basis: legitimate interest of the Data Controller in ensuring the proper functioning and security of the website.


Management of requests submitted through forms

To respond to requests for information, quotations, commercial contacts, technical assistance or enquiries relating to TECNA products and services.

Legal basis: performance of pre-contractual or contractual measures requested by the data subject.


Commercial and promotional communications

To send informative, commercial or promotional communications concerning TECNA products, services, company news, events, trade fairs or updates, only where the user has given consent or where permitted by applicable law.

Legal basis: consent of the data subject.


Management of B2B commercial relationships

To manage contacts with customers, potential customers, suppliers, distributors, business partners and professional operators interested in TECNA products and services.

Legal basis: performance of pre-contractual or contractual measures, or legitimate interest of the Data Controller in managing business relationships.


Administrative, accounting, tax and legal obligations

To comply with legal, regulatory, tax and accounting obligations, and to establish, exercise or defend legal claims.

Legal basis: compliance with legal obligations and legitimate interest of the Data Controller.


Statistical analysis and website improvement

To analyse website usage, improve navigation, optimise content, functionality and performance, including through analytics tools configured, where possible, in anonymous or aggregated form.

Legal basis: user consent, where required, or legitimate interest in cases permitted by applicable law.


4. Methods of processing

Personal data are processed using electronic, digital and, where necessary, paper-based tools, according to procedures strictly related to the purposes described above.

TECNA Group adopts appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction, disclosure, alteration or misuse.

Personal data are processed by authorised personnel and may be processed by external service providers appointed, where necessary, as Data Processors pursuant to Article 28 of the GDPR.


5. Nature of data provision

The provision of browsing data is necessary for the technical operation of the website.

The provision of personal data through contact forms is optional, but necessary to allow TECNA Group to respond to the user’s request.

The provision of consent for marketing communications or non-technical cookies is optional. Failure to provide consent does not affect website browsing or the possibility of submitting requests through the available channels.


6. Data retention

Personal data will be retained for the time necessary to achieve the purposes for which they were collected and processed.

In particular:

  • data collected through contact forms will be retained for the time necessary to manage the request and for a subsequent period compatible with commercial, administrative or legal defence needs;
  • data relating to contractual or pre-contractual relationships will be retained for the period required by civil, tax and accounting laws;
  • data processed for marketing purposes will be retained until consent is withdrawn or erasure is requested by the data subject;
  • data collected through cookies will be retained according to the periods indicated in the Cookie Policy.

7. Recipients of personal data

Personal data may be disclosed to:

  • authorised internal personnel of TECNA Group;
  • consultants, professionals and companies providing administrative, tax, legal, technical or IT services;
  • providers of web services, hosting, maintenance, IT security, contact form management, CRM, analytics or marketing automation services;
  • companies involved in digital advertising, communication or marketing activities;
  • public authorities, entities or parties entitled to receive the data under applicable law.

Personal data will not be disseminated.


8. Transfer of data outside the European Economic Area

Some services used by the website, such as analytics tools, hosting services, CRM platforms, e-mail services or marketing platforms, may involve the transfer of personal data to countries outside the European Economic Area.

In such cases, transfers will take place in compliance with the safeguards provided for by the GDPR, including adequacy decisions of the European Commission, Standard Contractual Clauses or other appropriate legal instruments.


9. Cookies and tracking technologies

The website may use technical cookies necessary for the proper functioning of the pages and, subject to the user’s consent where required, analytics, functional, advertising or profiling cookies.

Users can manage their preferences through the cookie banner available on the website and may modify or withdraw their consent at any time.

For further information, please refer to the website’s dedicated Cookie Policy.


10. Rights of the data subject

Users may exercise the rights provided for under Articles 15 et seq. of the GDPR, including:

  • the right of access to personal data;
  • the right to rectification of inaccurate or incomplete data;
  • the right to erasure, where applicable;
  • the right to restriction of processing;
  • the right to object to processing;
  • the right to data portability, where applicable;
  • the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before withdrawal;
  • the right to lodge a complaint with the competent supervisory authority.

Requests may be sent to:

E-mail: [insert privacy e-mail]
PEC: [insert certified e-mail address]


11. Complaint to the supervisory authority

If the user believes that the processing of personal data violates applicable data protection laws, they have the right to lodge a complaint with the competent supervisory authority.

In Italy, the supervisory authority is:

Garante per la protezione dei dati personali
Italian Data Protection Authority


12. Links to third-party websites

This website may contain links to third-party websites, including partners, distributors, suppliers, social networks or external platforms.

TECNA Group is not responsible for the content, security or privacy practices adopted by such third-party websites. Users are encouraged to read the respective privacy policies.


13. Changes to this Privacy Policy

TECNA Group reserves the right to modify or update this Privacy Policy at any time, including as a result of regulatory, technical or organisational changes.

The updated version will be published on this page.

Last updated: [insert date]

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